Shipping and Delivery

Where do parts come from?

All parts are sent from our warehouse in Shanghai.

*Note: Minimum weight for parcels sent from the UAE is 500g.

Do you ship internationally?

Yes. We ship orders worldwide to any destination.

Attention: buybuyGENUINE is not responsible for any import tax, duties or other charges due to import laws at the destination country. The customer is fully responsible to comply with and pay any local import taxes, customs charges or any additional payments required thereafter. Please contact your local postal service or customs office to consult about import rules and limitations before making payment. buybuyGENUINE will not refund any unexpected shipping charges, any fees, taxes or duties required for customs clearance. Please note that buybuyGENUINE will not refund payments if orders are returned due to being rejected by the customer or customs officials at the destination country.

Click here to read more about international shipping.

What's the maximum size for parcels?

Please check the picture on the right. 

 

 

 

What is the delivery time to (your country)?

 

Delivery times differ depending on the region:

        Region 1 (East/South East Asia): 2 - 3 days (EMS), 8 days (Standard Air), 2 weeks(Economy Air SAL), 2 - 3 months (Surface)

        Region 2-1 (Oceania, North America, Central America, Middle East): 3 - 7 days (EMS), 1 - 2 weeks - (Standard Air), 2 - 3 weeks  (Economy Air SAL), 2 - 3 months (Surface)

        Region 2-2 (Europe): 3 - 4 days (EMS), 6 - 8 days (Standard Air), 1 - 2 weeks (Economy Air SAL), 2 - 3 months (Surface)

        Region 3 (South America, Africa): 4 - 6 days (EMS), 8 - 11 days (Standard Air), 2 - 3 weeks (Economy Air SAL), 3 - 4 months (Surface)

Maximum charges for international mail

The maximum charge for an order weighing 30kg and 1.5m is as described below:

        East Asia, SE Asia: USD 164

        Oceania, North America: USD 225

        Europe: USD 263

        Africa, Central America: USD 435

When will my package arrive?

Once the order has been placed and payment been made, delivery transit times usually take 5 - 10 days if handled by China Post EMS, 7 - 14 days if handled by standard air mail, or 6 - 8 weeks by surface (sea) mail. Should you require a bulk order totaling over 30kg, arrangements can be made for sea freight or by Fedex air freight on application.